Shipping policy

We keep stock in the UK. Every product has a stock label indicating if a product is in stock and ready for shipment or not. Orders will be shipped with Royal Mail, and normally take 2-3 working days to arrive within the UK. Orders outside of the UK can take 12+ working days.

For most destinations we operate using Delivered At Place (DAP), also called delivered duty unpaid (DDU). This means we take responsibility for shipping the product, and the customer is responsible for paying any import costs on arrival, such as VAT, duties, and clearing fees.

The exception is the United States. Due to 2025 US customs changes, import duty for US orders is calculated and included in the price you pay at checkout, so there is nothing extra to pay when your order arrives.